Friday, February 17, 2006

When the Dell Background Music Suddenly Stops But No One Speaks

Hello. You have entered into the Dell netherworld. The you-must-wait-forever music has ceased, there are coughing noises in the background, and you have lost all sense of how much time you have wasted attempting to speak with a Real Live Person.

You are listening to nothing. Reaching Out to the space between here and the dead end of a telephone line. You can't quite be sure whether or not there are Real Live Persons in the Dell netherworld of silence. Is it possible they hung up on you? Or maybe it's just a bad connection? If only someone were there to affirm the valor of your stubborn persistence.

YOU CAN'T HANG UP NOW AND NOT BY CHOICE. It's been at least an hour. Maybe two. Since You Got on the Phone. It would obviously be a sore waste of time to give up at this point. The netherworld will surely respond soon.

Hello?

Suddenly. The MUSIC RETURNS.

Netherworld closed. You-must-wait-forever is once again correctly defined by a feeling of the perpetual rising and falling of space between floors. At least they didn't hang up.

posted by Michelle @ 11:25 PM 

1 Comments:

Anonymous Anonymous said...

hey michelle hear is the trick. make a cup of tea, get a book and put on them on the speaker phone. When they come on greet them jovially and always punctuate your answers to all their mundane questions with, 'take your time.' Just make sure u have a good mic because they will hang up real quick if they realize that you had them on a speaker phone and they did not succeed in wasting your time and making you feel frustrated. He is so alive and people dont think he even exists. He is there trying to aggravate you and make you feel miserable all the time and being all the while nice about it.

2:21 AM  

Post a Comment

<< Home